7-Day Money-Back Guarantee & Refund Policy for Chillio IPTV
Every chillio iptv subscription purchased on https://chillio.store is backed by our straightforward 7-Day Money-Back Guarantee. We want every household to feel 100% confident when switching from cable to our 4K streaming platform.
1. 7-Day Money-Back Guarantee Coverage
If you experience persistent technical issues that prevent you from streaming our 25,000+ channels and 150,000+ VOD library within the first seven (7) calendar days of activation, you are entitled to a full 100% reimbursement of your purchase price.
2. Eligibility Criteria
- Your refund request is submitted within 7 days (168 hours) of your initial order activation.
- You have allowed our 24/7 technical support team a brief opportunity in live chat to verify your player settings or provide an alternate CDN server URL.
3. Fast Reimbursement Process
To initiate a refund, simply message our 24/7 live chat support or email [email protected] with your order email. Approved refunds are processed within 24 hours and credited back to your original payment method within 3 to 5 business days.
4. Exceptions
Refund requests submitted after the 7-day trial window has elapsed, or accounts terminated for public restreaming violations under our Terms of Use, are not eligible for retroactive refunds.