Privacy Policy for Chillio IPTV (chillio.store)
At Chillio IPTV ("we", "our", or "us"), operating at https://chillio.store, protecting your personal privacy and digital anonymity is a foundational priority. This Privacy Policy explains how we collect, process, safeguard, and delete information when you browse our website or purchase a chillio iptv subscription.
1. Data Collection & Minimalist Storage
We practice strict data minimization. When you order a subscription plan or contact our 24/7 support team, we collect only the essential details required to provision your Xtream Codes or M3U credentials:
- Contact Identifier: Your email address or live chat handle used to deliver your playlist login and activation instructions.
- Order Metadata: Your selected subscription duration (3, 6, or 12 months) and transaction timestamp.
- Zero Payment Card Storage: All credit card, Apple Pay, iDEAL, and cryptocurrency payments are processed externally via PCI-DSS Level 1 encrypted gateways. Our platform never views or stores your full card numbers.
2. Cookies & Analytics
Our website uses lightweight functional cookies and anonymized Google Analytics (GA4) telemetry to monitor page load performance, device compatibility trends, and aggregate traffic volume. You may disable non-essential cookies at any time via your browser settings as detailed in our Cookie Policy.
3. Third-Party Services
We utilize Tawk.to for our 24/7 encrypted live chat widget and Google Analytics for aggregate site diagnostics. We never sell, rent, trade, or disclose subscriber email lists or viewing habits to third-party data brokers or advertisers.
4. Your GDPR & CCPA Privacy Rights
Regardless of whether you reside in the European Economic Area (GDPR), the United Kingdom, Canada, or the United States (CCPA), you retain the absolute right to request access to, correction of, or permanent erasure of your account records from our database at any time.
5. Contact Our Privacy Officer
To exercise your data rights or inquire about our privacy safeguards, contact our support desk at [email protected] or reach out via our 24/7 instant live chat support page.